The Effect Of Marketing Mix, Quality Of Service And Orientation Of Entrepreneurship To Competitive Advantages The People's Market In Surabaya City

Beni Agus Setiono(1*)


(1) Hang Tuah University, Surabaya
(*) Corresponding Author

Abstract


This study aims to prove and analyze the effect of marketing mix, service quality and entrepreneurial orientation on the competitive advantage of people's markets in the city of Surabaya. The method used in this research is a survey conducted on a market unit under the auspices of the Pasar Surya Regional Company in Surabaya. The population in this study were all public market units managed by the Pasar Surya Regional Company in Surabaya City and those that were still active were 67 public market units. The number of samples 135 respondents with an observation unit of 675 traders or tenants of the Surabaya municipal market area Surabaya city. The data used in this study are primary data sourced from questionnaires. data analysis and hypothesis testing in this study using Multiple Linear Regression. The results showed that the marketing mix, service quality and entrepreneurial orientation had a significant positive effect on the competitive advantage of the people's market in the city of Surabaya.


Keywords


Marketing mix;Service quality;Entrepreneurial orientation;Competitive advantage

Full Text:

PDF

References


Fandy Tjiptono, 2014, Pemasaran Jasa-Prinsip, Penerapan dan Penelitian, Penerbit Andi, Yogyakarta

Kotler, Philip & Kevin Lane Keller., 2007, “Marketing Insight : Experiential Marketing”Marketing Management, 12th edition, Pearson Education,Inc.,New Jersey.

Lumpkin, G.T. & Dess, G.G., 1996, Clarifying the Entrepreneurial Orientation Construct and Linking it to Performance. Academy of Management Review 21(3): 135-172.

Porter M E, 1996, What is Strategy ?, Harvard Business Review, Vol.74,No;6

anufacturing by Changing Routines, International Journal of Operations & Production Management 18;114-129

Zeithmal, V.A. & Merry Jo. Bitner, 2000, “Service Marketing”. 2 nd editions, New York: Mc Graw Hill.


Article Metrics

Abstract views: 1513 | PDF views: 975

Refbacks

  • There are currently no refbacks.




 
Journal of Indonesian Science Economic Research (JISER)

ISSN 2686-0074 (online)

Published by Indonesian Journal Publication
Website : http://www.journalindonesia.org
E-mail : editorial@journalindonesia.org

 

JISER is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
(c) Author 2018 all rights reserved

Creative Commons LicenseStatistics Statcounter